Nicole is the CEO of the global military think-do tank ‘Info Ops HQ’ and delivers training to global military forces in strategic and tactical information operations in the social media battlespace. Also known as The #SocialFirefighter® – Nicole founded and heads up Australian Social Media Crisis Communications Consultancy ‘Social Media Monster.’
Working with all levels of Government and in the corporate sector, Nicole provides specialist crisis communications services, training and strategy services globally.
Nicole also hold two academic positions:
Adjunct Lecturer – Charles Sturt University – School of Terrorism and National Security and
Adjunct Lecturer – RMIT University – School of Media and Communications
Most recently, Nicole has authored the book Social Media Rules of Engagement – Why your online narrative is the best weapon during a crisis. As part of that book launch, Nicole also recently launched a podcast called “The Social Media Rules of Engagement” podcast.